Privacy notice

Who is responsible for your information

Tellagift is responsible for personal information used to provide this service. Privacy requests can be sent to support@tellagift.com.

Information we use

• Account details such as your name, email, country and profile photo.
• Your assessment answers and spiritual-gift results.
• Bookings, coach availability and the information you choose to add to a booking.
• Payment and subscription references supplied by Stripe; Tellagift does not store full card numbers.
• Support messages, feedback, consent records and essential security logs.
• First-party usage information such as the page visited, visit date and general device type. Tellagift does not store an IP address, full browser identifier or account identity in its visitor analytics.

Why we use it

We use account and service information to provide saved results, bookings, subscriptions and support; to keep the service secure; and to meet legal and accounting obligations. We ask for explicit consent before storing assessment information that can reveal religious beliefs. You may withdraw that consent, although doing so may require us to delete the related saved results.

Visitor analytics

Tellagift uses privacy-conscious, first-party analytics to understand daily and weekly use of the service. Visitor totals are approximate and are based on a randomly generated browser-session reference that is stored only as a one-way digest. Analytics are available only to Tellagift's platform administrator, not to church, community or other subscriber administrators. We honour the browser's Do Not Track setting.

Sharing and service providers

Named assessment results are not shared with a church or community administrator unless you deliberately approve a sharing workflow. Tellagift uses specialist providers to run the service, including Cloudflare for hosting and security, Supabase for accounts and data, Google for optional sign-in and meetings, Resend for transactional email, and Stripe for payments. They may only process information needed to provide their services.

Retention and security

Information is kept only while it is needed for the service, legal obligations or dispute handling. Access is role-limited, administrator accounts require two-step verification, sensitive credentials stay on the server, and data is encrypted in transit. No online service can guarantee absolute security.

Your choices and rights

You can update your profile, manage consent and delete your account from your dashboard. Depending on where you live, you may also ask for access, correction, deletion, restriction, portability or an objection to certain uses. UK users may complain to the Information Commissioner's Office after giving Tellagift an opportunity to resolve the concern.

Children and international processing

A parent or guardian must agree where a user is under 18. Some providers may process information outside the UK; Tellagift requires appropriate contractual and legal safeguards where applicable.